Our flagship product
In private previewThe back office that runs itself.
Relay reads every email and WhatsApp as it lands — works out the job, drafts the paperwork, chases the money, and ticks the work off when the reply comes back. Not rules and reminders. Automations that go deeper.
Sarah Mitchell ↗
email · [email protected] · 07700 900982
Quote — boiler service
Your next steps
All →2 open · 1 due today
Diary
Diary →Harbour Café — hob disconnect
Wed 30 Jul, 14:00 · High St
Rebuilt from the app's actual components — the real interface, acting out a real morning
Why “automation” usually disappoints
Every automation you've tried stops at the surface.
Notification tools tell you work exists. Zapier-style tools move it somewhere else. Either way the quote still isn't written, the visit isn't booked and the invoice isn't chased — by you, at nine o'clock at night. Relay is built for the third level.
Level 1 — Notify
Sees it.
A ping that says you've got mail. Everything after the ping is still your evening.
Level 2 — Move
Files it.
Copies the message into a spreadsheet or a board. A tidy pile is still a pile.
// …now what?
Level 3 — Finish · Relay
Does it.
Reads the message, prices the job from your rates, drafts the invoice, books the visit. One tap from you, and it's done.
💷Draft invoice — service + landlord cert
Sarah accepted the quote and added a CP12 — priced from your rate card
- 1 × Boiler service — £95
- 1 × Landlord gas safety record (CP12) — £75
Who owes you what
It counts what you're owed — and drafts the chase.
Every invoice is watched from the day it goes out. At 5, 7 and 30 days overdue the debt surfaces on your dashboard, and Relay writes the nudge in your voice — a little firmer each time.
You read it, maybe tweak a word, and press send. That's the whole job.
Money
Money in →- Outstanding
- £4,3106 invoices
- Overdue
- £1,2403 invoices
- Paid this month
- £0
Aged debt
Who owes what →- Emerald Lettings£22032d old
- Harbour Café£6409d old
- J. Carter£3806d old
Texts are jobs too
A WhatsApp at 9:14 is a booked job by 9:21.
Relay links your own WhatsApp — the number your customers already have. An unknown mobile with an address in it becomes a client record, a job and a diary slot before the kettle's boiled.
Email and WhatsApp land in one inbox, tied to the same client history.
Twelve months ahead
It never forgets a landlord's cert.
Every gas safety record is tracked from the day you issue it. Renewals roll up into one card — overdue, 30, 60, 90 days out — and Relay offers to book the round, grouped by street rather than scattered across the month.
The certificate itself is drafted, signed on-screen and sent from the same system.
Gas safety
All certificates →The part nobody else does
It notices when the work is done.
Reply from your normal email — not from Relay — and it matches your sent message to the open step and closes it. No “mark as complete”, no app to feed.
A to-do list that maintains itself is the difference between a tool you run and a system that runs for you.
Next steps
All →3 open · 1 due today
Sunday night, sorted
Monday is planned before it starts.
The promises sitting in your inbox become an hour-by-hour week: jobs grouped by area, a buffer held for overruns, admin squeezed into the gaps.
You approve it, or drag it about. Either way it took a minute, not a Sunday evening.
Week of 3 August
✨ Drafted Sun 21:30 — you approved itMon
Tue
Wed
Thu
Fri
The rule the whole thing is built on
Nothing leaves without you.
Relay drafts; you send. Every email, every invoice, every chase goes out from your address, in your voice, when you decide. The AI does the typing and the remembering — your customers only ever deal with you.
One quiet system
Private preview
Being built now, with real businesses on the tools.
A gas business and an agency already run their day on Relay while it's finished. A handful more will get in before it launches properly — shaped around how they actually work.